Privacy Policy

CoversGap is committed to protecting our customer’s privacy. We do not share, sell, or otherwise disclose information about our customers to any other party except as outlined in this Privacy Policy. This Privacy Policy describes how our Business collects and uses the information you provide on our site. It also describes the choices available to you regarding our use of the information you provide to our site, and how you can access and update this information.

 Information Collection

CoversGap is the sole custodian of the information collected. CoversGap collects information from our users at several different points on our site. We use this information to fulfill your order, send the customer requested product or service information, respond to customers’ service requests, send marketing communications, administer contests, surveys, or sweepstakes customers may have entered, and improve the customer experience while on our site. We reserve the right to disclose information about you as required by law, and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process. We may purchase additional data about our customers from third-party sources and combine it with the information we have already collected to assist us with our marketing activities.

Cookies and Other Technologies

A cookie is a small data text file that our server sends to your computer and that your computer sends back to us each time you visit our website. Cookies are used by the company to uniquely identify users, associate user files with orders and to enable the shopping basket. You can disable and/or delete cookies by controlling your browser settings. If you do disable cookies, our site will not recognize you, and you may not have access to all portions of the website. Also, we and our partners use technologies similar to cookies to analyze trends, administer the website, track user’s movements around the site, and gather demographic and preferential information about our user base as a whole. We use clear gifs emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see the Choice/Opt-out Section. We also partner with third parties to display advertising on our website, some of which are based upon your browsing activities and interests. If you wish to not have this information used to serve you targeted ads, you may opt-out. 

Information Disclosure and Your Choices 

We do not sell your personal information to third parties, other than as described in the privacy policy. We use an outside shipping company to ship orders, an email service provider to submit email communications to you on our behalf, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes. Our users are given the opportunity to opt-out of having their information used for purposes not directly related to our site at the point where we ask for information. Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email, emailing us, or by following the unsubscribe instructions within the email. Our site may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites.

Access to Correct/Update/Deactivate or Website Security

If your information changes, or if you no longer desire our service, you may correct, update, amend, or request the same by deleting/deactivating from your CoversGap account or by contacting us at the address listed in the Contact Information section. We will respond to your request within a reasonable timeframe.

Cash On Delivery User Data Consent

By using CoversGap and/or by providing your information, you consent to the collection and use of the information you disclose on CoversGap in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.

We can expose only fake customer data on social media and raise a consumer complaint who are not accepting the order at the time of delivery.

We are required to make a manual verification call to the customer for every cash on delivery (COD) order placed. You will receive this verification call even if your number is registered for the Do Not Disturb (DND) option.